Privacy Policy

Effective April 15, 2025

Roxy’s Ranch Haven (“we,” “us,” “our”) operates the website at Roxy’s Ranch Haven (the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By visiting and/or using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Roxy’s Ranch Haven is a nonprofit organization dedicated to rescuing animals and providing a healing environment for people through animal interaction, volunteer opportunities, educational experiences, and community support programs. The Service is operated by Roxanne Albin.

For any privacy-related questions or requests, please contact:

Phone: +1 707-200-3590
Email: info@roxysranchhaven.org

2. Information We Collect

We collect only the information necessary to operate and improve our services.

Contact Forms & Applications

If you complete a contact form, volunteer application, donation form, adoption inquiry, sponsorship inquiry, event registration, or other form on our website, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information voluntarily submitted through forms

We collect this information solely to respond to your inquiries, process applications, coordinate volunteer opportunities, support animal rescue services, and communicate with you regarding our programs and events.

Donation Information

Payments and donations may be processed through trusted third-party services including:

  • PayPal
  • Zelle
  • Zeffy
  • Venmo

When donations are made through our website, payments are processed securely by third-party payment providers, including PayPal, Venmo, Zelle, and Zeffy. We do not collect or store full credit card or banking details on our website servers.


When a donation is submitted, we may receive and retain limited transaction metadata necessary for recordkeeping and reconciliation, such as:

  • Donation amount
  • Payment status
  • Transaction reference or confirmation numbers
  • Date and time of transaction

This information is used solely for accounting, donor support, and administrative purposes related to our nonprofit operations. We do not store full credit card or banking information on our website servers.

Analytics & Website Usage

We may use third-party services and integrations to help operate and improve the website, including:

  • PayPal
  • Zelle
  • Zeffy
  • Venmo
  • Leadpages
  • Embedded social media or video content
  • Website hosting and security tools

These services may collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website interaction data
  • Referral sources

This information is generally collected in aggregate form to help improve website functionality and user experience.

Technical Data

Server logs may automatically collect information including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

This information helps us maintain website security and monitor site performance.

3. How We Use Information

We use collected information to:

  • Operate and maintain the website
  • Respond to inquiries and applications
  • Process donations and sponsorships
  • Coordinate volunteer and rescue activities
  • Improve website functionality and visitor experience
  • Maintain website security and prevent misuse
  • Comply with legal obligations

We do not sell or rent your personal information to advertisers or data brokers.

4. Cookies

This website may use cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Maintain website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve performance and security

Third-party services embedded on our website, including Leadpages and payment providers, may also place cookies in your browser.

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Embedded Content and Third-Party Services

Pages on this website may include embedded content or third-party integrations such as:

  • Videos
  • Donation platforms
  • Social media feeds
  • Maps
  • Scheduling or contact forms
  • Leadpages landing pages and forms

Embedded content from third-party websites behaves in the same manner as if you visited those websites directly. These third parties may collect data about you, use cookies, and monitor your interactions according to their own privacy policies.

We encourage visitors to review the privacy policies of any third-party services they interact with.

6. Data Sharing

We may share information with trusted third-party service providers solely for the purpose of operating the website and fulfilling services, including payment processing, volunteer coordination, email communications, and landing page management.

We do not sell personal information.

Information may be disclosed if required by law or necessary to protect our legal rights, safety, or property.

7. Data Retention

We may retain submitted information for as long as reasonably necessary to:

  • Provide services
  • Maintain records
  • Meet legal or financial obligations
  • Support rescue and volunteer operations

If you would like your information removed from our records, you may contact us at info@roxysranchhaven.org.

8. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

California residents may have additional rights under the California Consumer Privacy Act (CCPA), and individuals located in regions governed by the General Data Protection Regulation (GDPR) may have additional privacy rights.

To exercise any rights, please contact:

Phone: +1 707-200-3590
Email: info@roxysranchhaven.org

9. Security

We take reasonable measures to help protect personal information submitted through the website. However, no online system or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

If you believe a child has provided personal information through our website, please contact us so we can remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

Questions regarding this Privacy Policy may be directed to:

Roxy’s Ranch Haven
Website:
Roxy’s Ranch Haven Website
Phone: +1 707-200-3590
Email: info@roxysranchhaven.org